The satisfaction of our customers is our priority.

Products purchased on apm.mc may be exchanged or returned online or to one of our APM Monaco boutiques, up to 30 days from the delivery date*. 

Please note that shipping and bank handling fees from your original order will not be refunded.

*For any order placed between Nov 22 - Dec 25, 2024, the exchange and return policy is extended until Jan 31, 2025 

 

OPTION 1 - ONLINE EXCHANGE AND RETURN

If you want to exchange or return your jewelry online, scan the QR code below or visit the link uk.apm.mc/apps/returns.

Exchange is free of charge.

For return, fix shipping fee will be deducted from your refund.

 

 

OPTION 2 - BOUTIQUE EXCHANGE AND RETURN

If you want to exchange or return your jewelry in boutique, please visit directly one of our boutiques. Locate the closest boutique on our store locator page (uk.apm.mc). 

 

For any questions, contact us at customercare@apm.mc

We are available 24h/24, 7j/7 

Live Chat | WhatsApp (messages only) (+33) 7 59 90 33 93 | customercare@apm.mc

See you soon on uk.apm.mc

 

* We will accept products unworn, unused and undamaged, and accompanied by the original APM Monaco packaging and tag. APM Monaco will not be responsible for any loss during the transportation. Personalized products cannot be returned or exchanged.